President. Marine veteran. Founder of V.I.P. Mortgage, Inc. (Dec 21, 2006). Still actively involved in recruiting calls for senior loan officers and branch leaders.
Senior Vice President. Multi-year tenure across sales and production. Senior LO recruiting conversations frequently route through Joani.
SVP, Operations Manager. Oversees in-house processing, underwriting, closing, and the documented ops SLAs published on /loan-officers/lo-operations/.
Sales Manager. Day-to-day sales leadership across producing LO branches.
SVP, Branch Support & Production. Owns branch-level operational support, branch P&L coaching, and new-branch onboarding for incoming branch leaders.
Senior leadership returns Slack messages same-day — the single most-cited retention reason in our internal teammate surveys.
James D. Barbour II (Jay) personally joins recruiting calls for senior LOs and branch managers — not a delegated function.
The five named SVPs/managers above have multi-year tenure. Leadership turnover is low.